The 11 cheapest customer experience

The cheapest provider in the Top 11 Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026 is Delighted, followed by Refiner.

Why this answer

Sorted by published starting price, lowest first. We use each provider's lowest documented price band; where pricing is undisclosed, the entry falls to the bottom of the list.

Showing the top 11 of 11+ screened. Methodology at /methodology.

  1. #1Delighted(rank #1 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

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    Fastest path to a clean, multi-channel NPS program.

    Full Delighted review · Compare: Delighted vs Refiner · Alternatives

  2. #2Refiner(rank #11 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

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    Behavior-targeted in-product NPS for product-led teams.

    Full Refiner review · Alternatives

  3. #3SurveyMonkey(rank #9 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

    $25/mo+

    Ready NPS template inside a tool teams already know.

    Full SurveyMonkey review · Alternatives

  4. #4SurveySparrow(rank #7 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

    $39/mo+

    Conversational format that lifts survey completion rates.

    Full SurveySparrow review · Alternatives

  5. #5Zonka Feedback(rank #10 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

    $49/mo+

    Wide channel set including kiosk and offline at a fair price.

    Full Zonka Feedback review · Alternatives

  6. #6Retently(rank #3 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

    $50/mo+

    Near-enterprise analytics and segmentation at mid-market pricing.

    Full Retently review · Alternatives

  7. #7AskNicely(rank #2 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

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    Turns every response into frontline follow-up and coaching.

    Full AskNicely review · Alternatives

  8. #8Qualtrics(rank #4 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

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    Deepest analytics, sold as part of a full XM platform.

    Full Qualtrics review · Alternatives

  9. #9Medallia(rank #5 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

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    Omnichannel signal capture and role-based action at scale.

    Full Medallia review · Alternatives

  10. #10InMoment(rank #6 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

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    Enterprise CX depth with strong text analytics.

    Full InMoment review · Alternatives

  11. #11GetFeedback(rank #8 in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026)

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    NPS triggered by and written back into Salesforce.

    Full GetFeedback review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .