SurveyMonkey vs Zonka Feedback
Side-by-side from the Top 11 rankings of Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026 and Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026. Last verified June 20, 2026.
The short answer
SurveyMonkey ranks higher on Top 11 (#2 vs #10) for Teams running customer surveys, NPS, and market research / CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback. The best general-purpose tool, balancing features with user-friendliness.
At a glance
| SurveyMonkey | Zonka Feedback | |
|---|---|---|
| Top 11 rank | #2 / Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026 | #10 / Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026 |
| Score (out of 9.4) | 9 | 7.7 |
| Best for | Versatile all-around survey tool | Affordable multi-channel including offline |
| Pricing | $$ ($39 to $119/user/mo) | $$ (published tiers; from ~$49/mo by responses) |
| HQ | San Mateo, USA | Wilmington, United States |
| Founded | 1999 | 2014 |
SurveyMonkey
The best general-purpose tool, balancing features with user-friendliness.
www.surveymonkey.comSee full entry in Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026
Zonka Feedback
Wide channel set including kiosk and offline at a fair price.
www.zonkafeedback.comSee full entry in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.