Retently vs SurveyMonkey
Side-by-side from the Top 11 rankings of Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026 and Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026. Last verified July 5, 2026.
The short answer
SurveyMonkey ranks higher on Top 11 (#2 vs #3) for CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback / Teams running customer surveys, NPS, and market research. The best general-purpose tool, balancing features with user-friendliness.
At a glance
| Retently | SurveyMonkey | |
|---|---|---|
| Top 11 rank | #3 / Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026 | #2 / Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026 |
| Score (out of 9.4) | 8.5 | 9 |
| Best for | Multi-metric feedback for subscription teams | Versatile all-around survey tool |
| Pricing | $$ (published tiers; from ~$50/mo, higher by contacts) | $$ ($39 to $119/user/mo) |
| HQ | Middletown, United States | San Mateo, USA |
| Founded | 2015 | 1999 |
Retently
Near-enterprise analytics and segmentation at mid-market pricing.
www.retently.comSee full entry in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026
SurveyMonkey
The best general-purpose tool, balancing features with user-friendliness.
www.surveymonkey.comSee full entry in Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.