Retently vs InMoment
Side-by-side from the Top 11 rankings of Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026 and Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026. Last verified July 5, 2026.
The short answer
InMoment ranks higher on Top 11 (#3 vs #3) for CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback / CX, insights, and product teams at mid-market and enterprise companies that collect customer feedback across surveys, reviews, support tickets, and social channels and need to turn it into action. Integrated VoC with strong text analytics and services.
At a glance
| Retently | InMoment | |
|---|---|---|
| Top 11 rank | #3 / Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026 | #3 / Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026 |
| Score (out of 9.4) | 8.5 | 8.6 |
| Best for | Multi-metric feedback for subscription teams | Integrated surveys, reviews, and text analytics |
| Pricing | $$ (published tiers; from ~$50/mo, higher by contacts) | $$$$ (Enterprise, quoted annually) |
| HQ | Middletown, United States | Salt Lake City, USA |
| Founded | 2015 | 2002 |
Retently
Near-enterprise analytics and segmentation at mid-market pricing.
www.retently.comSee full entry in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.