Qualtrics vs Delighted
Side-by-side from the Top 11 rankings of The 11 Best Survey Software Tools (2026) and Best NPS Survey Software. Last verified June 20, 2026.
The short answer
Delighted ranks higher on Top 11 (#1 vs #1) for Teams running customer surveys, NPS, and market research / CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback. Fastest path to a clean, multi-channel NPS program.
At a glance
| Qualtrics | Delighted | |
|---|---|---|
| Top 11 rank | #1 / The 11 Best Survey Software Tools (2026) | #1 / Best NPS Survey Software |
| Score (out of 9.4) | 9.2 | 9.1 |
| Best for | Enterprise research & XM | Fast, clean NPS for most teams |
| Pricing | $$$$ (Custom pricing) | $$ (published tiers; free plan, paid from ~$224/mo billed annually) |
| HQ | Provo, USA | Oakland, United States |
| Founded | 2002 | 2013 |
Qualtrics
Unmatched research and analytics capabilities for enterprise and academic use.
www.qualtrics.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.