Pendo vs Delighted
Side-by-side from the Top 11 rankings of The 11 Best Digital Adoption Platforms (2026) and Best NPS Survey Software. Last verified June 15, 2026.
The short answer
Delighted ranks higher on Top 11 (#1 vs #2) for Product and customer success teams guiding users through software onboarding / CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback. Fastest path to a clean, multi-channel NPS program.
At a glance
| Pendo | Delighted | |
|---|---|---|
| Top 11 rank | #2 / The 11 Best Digital Adoption Platforms (2026) | #1 / Best NPS Survey Software |
| Score (out of 9.4) | 9 | 9.1 |
| Best for | Product teams needing analytics | Fast, clean NPS for most teams |
| Pricing | $$$$ (>$25,000/yr) | $$ (published tiers; free plan, paid from ~$224/mo billed annually) |
| HQ | Raleigh, USA | Oakland, United States |
| Founded | 2013 | 2013 |
Pendo
Best-in-class product analytics combined with strong user guidance tools.
www.pendo.ioSee full entry in The 11 Best Digital Adoption Platforms (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.