Delighted vs Survicate

Side-by-side from the Top 11 rankings of Best NPS Survey Software and The 11 Best Customer Feedback Tools (2026). Last verified July 5, 2026.

The short answer

Delighted ranks higher on Top 11 (#1 vs #8) for CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback / Teams collecting and acting on feedback. Fastest path to a clean, multi-channel NPS program.

At a glance

DelightedSurvicate
Top 11 rank#1 / Best NPS Survey Software#8 / The 11 Best Customer Feedback Tools (2026)
Score (out of 9.4)9.17.8
Best forFast, clean NPS for most teamsVersatile multi-channel survey tool
Pricing$$ (published tiers; free plan, paid from ~$224/mo billed annually)$$ ($0 to $299+/mo)
HQOakland, United StatesWarsaw, Poland
Founded20132013

Delighted

Fastest path to a clean, multi-channel NPS program.

delighted.com

See full entry in Best NPS Survey Software

Survicate

A flexible survey tool with excellent integrations for marketing automation platforms like HubSpot.

survicate.com

See full entry in The 11 Best Customer Feedback Tools (2026)

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.