Delighted vs Productboard
Side-by-side from the Top 11 rankings of Best NPS Survey Software and The 11 Best Product Roadmap Software Tools (2026). Last verified July 5, 2026.
The short answer
Productboard ranks higher on Top 11 (#1 vs #1) for CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback / Product managers building and sharing product roadmaps. Best for centralizing customer feedback and linking it directly to roadmap initiatives.
At a glance
| Delighted | Productboard | |
|---|---|---|
| Top 11 rank | #1 / Best NPS Survey Software | #1 / The 11 Best Product Roadmap Software Tools (2026) |
| Score (out of 9.4) | 9.1 | 9.2 |
| Best for | Fast, clean NPS for most teams | Feedback-driven prioritization |
| Pricing | $$ (published tiers; free plan, paid from ~$224/mo billed annually) | $$$ ($25 to $100/maker/mo) |
| HQ | Oakland, United States | San Francisco, USA |
| Founded | 2013 | 2014 |
Productboard
Best for centralizing customer feedback and linking it directly to roadmap initiatives.
www.productboard.comSee full entry in The 11 Best Product Roadmap Software Tools (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.