Delighted vs Productboard
Side-by-side from the Top 11 rankings of Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026 and Productboard vs Aha! Roadmaps vs Roadmunk: 11 Best Product Roadmap Software Tools 2026. Last verified July 5, 2026.
The short answer
Productboard ranks higher on Top 11 (#1 vs #1) for CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback / Product managers building and sharing product roadmaps. Best for centralizing customer feedback and linking it directly to roadmap initiatives.
At a glance
| Delighted | Productboard | |
|---|---|---|
| Top 11 rank | #1 / Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026 | #1 / Productboard vs Aha! Roadmaps vs Roadmunk: 11 Best Product Roadmap Software Tools 2026 |
| Score (out of 9.4) | 9.1 | 9.2 |
| Best for | Fast, clean NPS for most teams | Feedback-driven prioritization |
| Pricing | $$ (published tiers; free plan, paid from ~$224/mo billed annually) | $$$ ($25 to $100/maker/mo) |
| HQ | Oakland, United States | San Francisco, USA |
| Founded | 2013 | 2014 |
Delighted
Fastest path to a clean, multi-channel NPS program.
delighted.comSee full entry in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026
Productboard
Best for centralizing customer feedback and linking it directly to roadmap initiatives.
www.productboard.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.