AskNicely vs Zonka Feedback
Side-by-side from the Top 11 ranking of Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026. Last verified July 5, 2026.
The short answer
AskNicely ranks higher on Top 11 (#2 vs #10) for CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback. Turns every response into frontline follow-up and coaching.
At a glance
| AskNicely | Zonka Feedback | |
|---|---|---|
| Top 11 rank | #2 / Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026 | #10 / Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026 |
| Score (out of 9.4) | 8.7 | 7.7 |
| Best for | Frontline action and closed loop | Affordable multi-channel including offline |
| Pricing | $$$ (quote-only; annual, positioned above lightweight tools) | $$ (published tiers; from ~$49/mo by responses) |
| HQ | Portland, United States | Wilmington, United States |
| Founded | 2014 | 2014 |
AskNicely
Turns every response into frontline follow-up and coaching.
www.asknicely.comSee full entry in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026
Zonka Feedback
Wide channel set including kiosk and offline at a fair price.
www.zonkafeedback.comSee full entry in Delighted vs AskNicely vs Retently: 11 Best NPS Survey Software 2026
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.