AskNicely vs Delighted
Side-by-side from the Top 11 ranking of Best NPS Survey Software. Last verified July 5, 2026.
The short answer
Delighted ranks higher on Top 11 (#1 vs #2) for CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback. Fastest path to a clean, multi-channel NPS program.
At a glance
| AskNicely | Delighted | |
|---|---|---|
| Top 11 rank | #2 / Best NPS Survey Software | #1 / Best NPS Survey Software |
| Score (out of 9.4) | 8.7 | 9.1 |
| Best for | Frontline action and closed loop | Fast, clean NPS for most teams |
| Pricing | $$$ (quote-only; annual, positioned above lightweight tools) | $$ (published tiers; free plan, paid from ~$224/mo billed annually) |
| HQ | Portland, United States | Oakland, United States |
| Founded | 2014 | 2013 |
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.