Zoom Phone vs Nextiva
Side-by-side from the Top 11 ranking of The 11 Best VoIP Business Phone Systems (2026). Last verified June 16, 2026.
The short answer
Nextiva ranks higher on Top 11 (#1 vs #8) for Small businesses replacing landlines with cloud phone systems. Top choice for its exceptional 99.999% uptime, comprehensive features, and highly-rated US-based customer support.
At a glance
| Zoom Phone | Nextiva | |
|---|---|---|
| Top 11 rank | #8 / The 11 Best VoIP Business Phone Systems (2026) | #1 / The 11 Best VoIP Business Phone Systems (2026) |
| Score (out of 9.4) | 7.9 | 9.3 |
| Best for | Best for existing Zoom users | Best overall for reliability and support |
| Pricing | $ ($10 to $25/user/mo) | $$ ($24 to $40/user/mo) |
| HQ | San Jose, USA | Scottsdale, USA |
| Founded | 2011 | 2006 |
Zoom Phone
A convenient add-on for existing Zoom users, integrating phone service into the familiar meeting app.
explore.zoom.us/en/products/zoom-phone/See full entry in The 11 Best VoIP Business Phone Systems (2026)
Nextiva
Top choice for its exceptional 99.999% uptime, comprehensive features, and highly-rated US-based customer support.
www.nextiva.comSee full entry in The 11 Best VoIP Business Phone Systems (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.