Swell CX vs Birdeye
Side-by-side from the Top 11 ranking of The 11 Best Review Management Software Tools (2026). Last verified June 24, 2026.
The short answer
Birdeye ranks higher on Top 11 (#1 vs #10) for Local businesses and agencies managing Google, Yelp, and industry reviews. The most complete reputation platform for multi-location businesses.
At a glance
| Swell CX | Birdeye | |
|---|---|---|
| Top 11 rank | #10 / The 11 Best Review Management Software Tools (2026) | #1 / The 11 Best Review Management Software Tools (2026) |
| Score (out of 9.4) | 7.4 | 9.2 |
| Best for | Best HIPAA-compliant review tool for healthcare practices | Best for multi-location businesses |
| Pricing | $ ($129 to $249/mo) | $$ ($299 to $499/mo per location) |
| HQ | Draper, USA | Palo Alto, USA |
| Founded | 2016 | 2012 |
Swell CX
HIPAA-compliant review automation for healthcare practices at an SMB price.
swellcx.comSee full entry in The 11 Best Review Management Software Tools (2026)
Birdeye
The most complete reputation platform for multi-location businesses.
birdeye.comSee full entry in The 11 Best Review Management Software Tools (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.