Qualtrics XM vs Forsta

Side-by-side from the Top 11 ranking of Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026. Last verified July 20, 2026.

The short answer

Qualtrics XM ranks higher on Top 11 (#1 vs #6) for CX, insights, and product teams at mid-market and enterprise companies that collect customer feedback across surveys, reviews, support tickets, and social channels and need to turn it into action. The widest collection and strongest verbatim analytics in one platform.

At a glance

Qualtrics XMForsta
Top 11 rank#1 / Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026#6 / Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026
Score (out of 9.4)9.28.1
Best forBroadest experience management platformResearch-grade surveys plus VoC analytics
Pricing$$$$ (Enterprise, quoted annually)$$$$ (Enterprise, quoted annually)
HQProvo, USALondon, UK
Founded20022021

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.