PagerDuty vs ServiceNow
Side-by-side from the Top 11 rankings of PagerDuty vs Atlassian Opsgenie vs Splunk On-Call: 11 Best Incident Management Software Tools 2026 and ServiceNow vs Flexera One vs Lansweeper: 11 Best IT Asset Management Software 2026. Last verified June 26, 2026.
The short answer
ServiceNow ranks higher on Top 11 (#1 vs #1) for IT and DevOps teams tracking, resolving, and learning from system incidents / IT managers tracking hardware and software assets across the organization. The best for large enterprises needing a single, integrated platform for all IT operations, including asset management.
At a glance
| PagerDuty | ServiceNow | |
|---|---|---|
| Top 11 rank | #1 / PagerDuty vs Atlassian Opsgenie vs Splunk On-Call: 11 Best Incident Management Software Tools 2026 | #1 / ServiceNow vs Flexera One vs Lansweeper: 11 Best IT Asset Management Software 2026 |
| Score (out of 9.4) | 9.2 | 9.2 |
| Best for | Mature on-call & alerting | Unified Enterprise IT Platform |
| Pricing | $$$ ($25 to $100+/user/mo) | $$$$ (Quote-based, starts >$100k/yr) |
| HQ | San Francisco, USA | Santa Clara, USA |
| Founded | 2009 | 2004 |
PagerDuty
The market leader for its proven reliability in on-call scheduling and its massive integration ecosystem.
www.pagerduty.comServiceNow
The best for large enterprises needing a single, integrated platform for all IT operations, including asset management.
www.servicenow.com/products/asset-management.htmlSee full entry in ServiceNow vs Flexera One vs Lansweeper: 11 Best IT Asset Management Software 2026
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.