Medallia vs SurveySparrow
Side-by-side from the Top 11 rankings of Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026 and Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026. Last verified July 20, 2026.
The short answer
Medallia ranks higher on Top 11 (#2 vs #7) for CX, insights, and product teams at mid-market and enterprise companies that collect customer feedback across surveys, reviews, support tickets, and social channels and need to turn it into action / Teams running customer surveys, NPS, and market research. Enterprise-scale capture with strong front-line closed loops.
At a glance
| Medallia | SurveySparrow | |
|---|---|---|
| Top 11 rank | #2 / Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026 | #7 / Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026 |
| Score (out of 9.4) | 8.9 | 7.9 |
| Best for | High-volume capture with front-line action | Mobile-first conversational surveys |
| Pricing | $$$$ (Enterprise, quoted annually) | $ ($19 to $59/mo) |
| HQ | San Francisco, USA | Palo Alto, USA |
| Founded | 2001 | 2017 |
SurveySparrow
Boosts mobile response rates with a chat-like interface.
surveysparrow.comSee full entry in Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.