ManageEngine ServiceDesk Plus vs TOPdesk
Side-by-side from the Top 11 ranking of ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026. Last verified June 21, 2026.
The short answer
ManageEngine ServiceDesk Plus ranks higher on Top 11 (#4 vs #10) for IT teams managing incidents, service requests, and change management. Offers the best value by bundling ITSM, ITAM, and endpoint management features.
At a glance
| ManageEngine ServiceDesk Plus | TOPdesk | |
|---|---|---|
| Top 11 rank | #4 / ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 | #10 / ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 |
| Score (out of 9.4) | 8.7 | 7.4 |
| Best for | All-in-one value and features | Simple enterprise service management |
| Pricing | $ ($10 to $125 / tech / mo) | $$$ (Custom quote only) |
| HQ | Chennai, India | Delft, Netherlands |
| Founded | 1996 | 1993 |
ManageEngine ServiceDesk Plus
Offers the best value by bundling ITSM, ITAM, and endpoint management features.
www.manageengine.com/products/service-desk/TOPdesk
An easy-to-use platform for mid-market teams extending service management beyond just IT.
www.topdesk.com/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.