Lookback vs UserTesting
Side-by-side from the Top 11 ranking of The 11 Best User Research & UX Research Tools (2026). Last verified June 20, 2026.
The short answer
UserTesting ranks higher on Top 11 (#1 vs #6) for Product managers and UX researchers running usability tests, interviews, and surveys. The market leader for its massive participant panel and broad feature set, ideal for large enterprises.
At a glance
| Lookback | UserTesting | |
|---|---|---|
| Top 11 rank | #6 / The 11 Best User Research & UX Research Tools (2026) | #1 / The 11 Best User Research & UX Research Tools (2026) |
| Score (out of 9.4) | 8 | 9.2 |
| Best for | Remote moderated interviews | Enterprise all-in-one research |
| Pricing | $$ ($25 to $344/mo) | $$$$ (Custom pricing, est. >$20,000/yr) |
| HQ | Palo Alto, USA | San Francisco, USA |
| Founded | 2013 | 2007 |
Lookback
A focused, reliable tool for recording remote moderated interviews and sharing with stakeholders.
lookback.ioSee full entry in The 11 Best User Research & UX Research Tools (2026)
UserTesting
The market leader for its massive participant panel and broad feature set, ideal for large enterprises.
www.usertesting.comSee full entry in The 11 Best User Research & UX Research Tools (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.