Lansweeper vs Freshservice

Side-by-side from the Top 11 rankings of The 11 Best IT Asset Management Software (2026) and The 11 Best ITSM Software Platforms (2026). Last verified June 14, 2026.

The short answer

Freshservice ranks higher on Top 11 (#3 vs #3) for IT managers tracking hardware and software assets across the organization / IT teams managing incidents, service requests, and change management. The best option for usability and quick setup, especially for mid-market teams.

At a glance

LansweeperFreshservice
Top 11 rank#3 / The 11 Best IT Asset Management Software (2026)#3 / The 11 Best ITSM Software Platforms (2026)
Score (out of 9.4)8.88.9
Best forAgentless Network DiscoveryUser-friendly SMB & mid-market
Pricing$$ (Starts ~$1/asset/year)$$ ($19 to $119 / agent / mo)
HQDendermonde, BelgiumSan Mateo, USA
Founded20042010

Lansweeper

Unrivaled agentless discovery provides a complete and accurate inventory of all network-connected devices.

www.lansweeper.com/

See full entry in The 11 Best IT Asset Management Software (2026)

Freshservice

The best option for usability and quick setup, especially for mid-market teams.

www.freshworks.com/freshservice/

See full entry in The 11 Best ITSM Software Platforms (2026)

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.