Jira Service Management vs Monday.com

Side-by-side from the Top 11 rankings of ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 and Monday.com vs ClickUp vs Asana: 11 Best Project Management Software 2026. Last verified June 21, 2026.

The short answer

Monday.com ranks higher on Top 11 (#1 vs #2) for IT teams managing incidents, service requests, and change management / Teams planning work, tasks, and timelines. The best all-around PM tool, blending power with an exceptional user experience.

At a glance

Jira Service ManagementMonday.com
Top 11 rank#2 / ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026#1 / Monday.com vs ClickUp vs Asana: 11 Best Project Management Software 2026
Score (out of 9.4)9.19.3
Best forDevOps and engineering teamsVersatile & visual work management
Pricing$$ ($22 to $51 / agent / mo)$$ ($12 to $24/user/mo)
HQSydney, AustraliaTel Aviv, Israel
Founded20022012

Jira Service Management

Best for DevOps teams due to its native integration with Jira Software for code-to-customer workflows.

www.atlassian.com/software/jira/service-management

See full entry in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026

Monday.com

The best all-around PM tool, blending power with an exceptional user experience.

www.monday.com

See full entry in Monday.com vs ClickUp vs Asana: 11 Best Project Management Software 2026

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.