Jamf Pro vs Freshservice
Side-by-side from the Top 11 rankings of The 11 Best MDM (Mobile Device Management) Software (2026) and The 11 Best ITSM Software Platforms (2026). Last verified June 20, 2026.
The short answer
Jamf Pro ranks higher on Top 11 (#1 vs #3) for IT admins managing company-owned and BYOD mobile devices and endpoints / IT teams managing incidents, service requests, and change management. The definitive leader for managing Apple devices, offering unmatched depth and zero-day OS support.
At a glance
| Jamf Pro | Freshservice | |
|---|---|---|
| Top 11 rank | #1 / The 11 Best MDM (Mobile Device Management) Software (2026) | #3 / The 11 Best ITSM Software Platforms (2026) |
| Score (out of 9.4) | 9.2 | 8.9 |
| Best for | Apple-first environments | User-friendly SMB & mid-market |
| Pricing | $$ ($4 to $8/device/mo) | $$ ($19 to $119 / agent / mo) |
| HQ | Minneapolis, USA | San Mateo, USA |
| Founded | 2002 | 2010 |
Jamf Pro
The definitive leader for managing Apple devices, offering unmatched depth and zero-day OS support.
www.jamf.comSee full entry in The 11 Best MDM (Mobile Device Management) Software (2026)
Freshservice
The best option for usability and quick setup, especially for mid-market teams.
www.freshworks.com/freshservice/See full entry in The 11 Best ITSM Software Platforms (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.