Ivanti Neurons for ITSM vs TOPdesk
Side-by-side from the Top 11 ranking of ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026. Last verified June 21, 2026.
The short answer
Ivanti Neurons for ITSM ranks higher on Top 11 (#6 vs #10) for IT teams managing incidents, service requests, and change management. Best for unifying ITSM with endpoint management and security in a single platform.
At a glance
| Ivanti Neurons for ITSM | TOPdesk | |
|---|---|---|
| Top 11 rank | #6 / ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 | #10 / ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 |
| Score (out of 9.4) | 8.2 | 7.4 |
| Best for | Unified endpoint & service management | Simple enterprise service management |
| Pricing | $$$ (Custom quote only) | $$$ (Custom quote only) |
| HQ | South Jordan, USA | Delft, Netherlands |
| Founded | 1985 | 1993 |
Ivanti Neurons for ITSM
Best for unifying ITSM with endpoint management and security in a single platform.
www.ivanti.com/products/ivanti-neurons-for-itsmTOPdesk
An easy-to-use platform for mid-market teams extending service management beyond just IT.
www.topdesk.com/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.