Ivanti Neurons for ITSM vs TOPdesk

Side-by-side from the Top 11 ranking of The 11 Best ITSM Software Platforms (2026). Last verified June 21, 2026.

The short answer

Ivanti Neurons for ITSM ranks higher on Top 11 (#6 vs #10) for IT teams managing incidents, service requests, and change management. Best for unifying ITSM with endpoint management and security in a single platform.

At a glance

Ivanti Neurons for ITSMTOPdesk
Top 11 rank#6 / The 11 Best ITSM Software Platforms (2026)#10 / The 11 Best ITSM Software Platforms (2026)
Score (out of 9.4)8.27.4
Best forUnified endpoint & service managementSimple enterprise service management
Pricing$$$ (Custom quote only)$$$ (Custom quote only)
HQSouth Jordan, USADelft, Netherlands
Founded19851993

Ivanti Neurons for ITSM

Best for unifying ITSM with endpoint management and security in a single platform.

www.ivanti.com/products/ivanti-neurons-for-itsm

See full entry in The 11 Best ITSM Software Platforms (2026)

TOPdesk

An easy-to-use platform for mid-market teams extending service management beyond just IT.

www.topdesk.com/

See full entry in The 11 Best ITSM Software Platforms (2026)

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.