Ivanti Neurons for ITSM vs HaloITSM

Side-by-side from the Top 11 ranking of ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026. Last verified June 21, 2026.

The short answer

Ivanti Neurons for ITSM ranks higher on Top 11 (#6 vs #8) for IT teams managing incidents, service requests, and change management. Best for unifying ITSM with endpoint management and security in a single platform.

At a glance

Ivanti Neurons for ITSMHaloITSM
Top 11 rank#6 / ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026#8 / ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026
Score (out of 9.4)8.27.8
Best forUnified endpoint & service managementFlexible all-inclusive ITSM
Pricing$$$ (Custom quote only)$$ ($69 to $109 / agent / mo)
HQSouth Jordan, USAStowmarket, UK
Founded19851994

Ivanti Neurons for ITSM

Best for unifying ITSM with endpoint management and security in a single platform.

www.ivanti.com/products/ivanti-neurons-for-itsm

See full entry in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026

HaloITSM

A modern, all-inclusive ITSM platform with transparent pricing, challenging older mid-market tools.

haloitsm.com/

See full entry in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.