InMoment vs SurveySparrow

Side-by-side from the Top 11 rankings of Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026 and Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026. Last verified July 20, 2026.

The short answer

InMoment ranks higher on Top 11 (#3 vs #7) for CX, insights, and product teams at mid-market and enterprise companies that collect customer feedback across surveys, reviews, support tickets, and social channels and need to turn it into action / Teams running customer surveys, NPS, and market research. Integrated VoC with strong text analytics and services.

At a glance

InMomentSurveySparrow
Top 11 rank#3 / Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026#7 / Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026
Score (out of 9.4)8.67.9
Best forIntegrated surveys, reviews, and text analyticsMobile-first conversational surveys
Pricing$$$$ (Enterprise, quoted annually)$ ($19 to $59/mo)
HQSalt Lake City, USAPalo Alto, USA
Founded20022017

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.