InMoment vs SurveySparrow
Side-by-side from the Top 11 rankings of The 11 Best Voice of Customer (VoC) Software (2026) and The 11 Best Survey Software Tools (2026). Last verified July 20, 2026.
The short answer
InMoment ranks higher on Top 11 (#3 vs #7) for CX, insights, and product teams at mid-market and enterprise companies that collect customer feedback across surveys, reviews, support tickets, and social channels and need to turn it into action / Teams running customer surveys, NPS, and market research. Integrated VoC with strong text analytics and services.
At a glance
| InMoment | SurveySparrow | |
|---|---|---|
| Top 11 rank | #3 / The 11 Best Voice of Customer (VoC) Software (2026) | #7 / The 11 Best Survey Software Tools (2026) |
| Score (out of 9.4) | 8.6 | 7.9 |
| Best for | Integrated surveys, reviews, and text analytics | Mobile-first conversational surveys |
| Pricing | $$$$ (Enterprise, quoted annually) | $ ($19 to $59/mo) |
| HQ | Salt Lake City, USA | Palo Alto, USA |
| Founded | 2002 | 2017 |
InMoment
Integrated VoC with strong text analytics and services.
inmoment.com/See full entry in The 11 Best Voice of Customer (VoC) Software (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.