InMoment vs SurveyMonkey
Side-by-side from the Top 11 rankings of Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026 and Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026. Last verified July 20, 2026.
The short answer
SurveyMonkey ranks higher on Top 11 (#2 vs #3) for CX, insights, and product teams at mid-market and enterprise companies that collect customer feedback across surveys, reviews, support tickets, and social channels and need to turn it into action / Teams running customer surveys, NPS, and market research. The best general-purpose tool, balancing features with user-friendliness.
At a glance
| InMoment | SurveyMonkey | |
|---|---|---|
| Top 11 rank | #3 / Qualtrics XM vs Medallia vs InMoment: 11 Best Voice of Customer (VoC) Software 2026 | #2 / Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026 |
| Score (out of 9.4) | 8.6 | 9 |
| Best for | Integrated surveys, reviews, and text analytics | Versatile all-around survey tool |
| Pricing | $$$$ (Enterprise, quoted annually) | $$ ($39 to $119/user/mo) |
| HQ | Salt Lake City, USA | San Mateo, USA |
| Founded | 2002 | 1999 |
SurveyMonkey
The best general-purpose tool, balancing features with user-friendliness.
www.surveymonkey.comSee full entry in Qualtrics vs SurveyMonkey vs Typeform: 11 Best Survey Software Tools 2026
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.