Hotjar vs Crazy Egg

Side-by-side from the Top 11 rankings of Hotjar vs Canny vs Sprig: 11 Best Customer Feedback Tools 2026 and VWO vs Optimizely vs Hotjar: 11 Best CRO Tools for Higher Conversions 2026. Last verified June 13, 2026.

The short answer

Hotjar ranks higher on Top 11 (#1 vs #8) for Teams collecting and acting on feedback / Growth and product teams improving website conversion rates. Connects user behavior analytics with direct feedback collection in a single, easy-to-use platform.

At a glance

HotjarCrazy Egg
Top 11 rank#1 / Hotjar vs Canny vs Sprig: 11 Best Customer Feedback Tools 2026#8 / VWO vs Optimizely vs Hotjar: 11 Best CRO Tools for Higher Conversions 2026
Score (out of 9.4)9.27.8
Best forCombining user behavior and feedbackAffordable heatmaps & basic testing
Pricing$$ ($0 to $799+/mo)$ ($49 to $249/mo)
HQSt. Julian's, MaltaLa Mirada, USA
Founded20142006

Hotjar

Connects user behavior analytics with direct feedback collection in a single, easy-to-use platform.

www.hotjar.com

See full entry in Hotjar vs Canny vs Sprig: 11 Best Customer Feedback Tools 2026

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.