Helicone vs New Relic

Side-by-side from the Top 11 rankings of LangSmith vs Arize AI vs Datadog: 11 Best LLM Observability Platforms 2026 Ranked and The 11 Best IT Infrastructure Monitoring Software Tools (2026). Last verified May 31, 2026.

The short answer

New Relic ranks higher on Top 11 (#3 vs #6) for AI/ML engineers debugging production LLM apps / IT teams monitoring server uptime, network health, and application performance. Top choice for deep application insights with a generous free tier.

At a glance

HeliconeNew Relic
Top 11 rank#6 / LangSmith vs Arize AI vs Datadog: 11 Best LLM Observability Platforms 2026 Ranked#3 / The 11 Best IT Infrastructure Monitoring Software Tools (2026)
Score (out of 9.4)8.28.9
Best forSimple, developer-first API monitoringDeveloper-centric observability
Pricing$ ($40 to $200/mo)$$$ (Usage-based)
HQSan Francisco, USASan Francisco, USA
Founded20222008

Helicone

A simple, elegant API proxy for LLM logging, caching, and analytics with near-zero setup friction.

www.helicone.ai/

See full entry in LangSmith vs Arize AI vs Datadog: 11 Best LLM Observability Platforms 2026 Ranked

New Relic

Top choice for deep application insights with a generous free tier.

newrelic.com/

See full entry in The 11 Best IT Infrastructure Monitoring Software Tools (2026)

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.