HaloITSM vs ServiceNow

Side-by-side from the Top 11 rankings of ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 and ServiceNow vs Flexera One vs Lansweeper: 11 Best IT Asset Management Software 2026. Last verified June 21, 2026.

The short answer

ServiceNow ranks higher on Top 11 (#1 vs #8) for IT teams managing incidents, service requests, and change management / IT managers tracking hardware and software assets across the organization. The best for large enterprises needing a single, integrated platform for all IT operations, including asset management.

At a glance

HaloITSMServiceNow
Top 11 rank#8 / ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026#1 / ServiceNow vs Flexera One vs Lansweeper: 11 Best IT Asset Management Software 2026
Score (out of 9.4)7.89.2
Best forFlexible all-inclusive ITSMUnified Enterprise IT Platform
Pricing$$ ($69 to $109 / agent / mo)$$$$ (Quote-based, starts >$100k/yr)
HQStowmarket, UKSanta Clara, USA
Founded19942004

HaloITSM

A modern, all-inclusive ITSM platform with transparent pricing, challenging older mid-market tools.

haloitsm.com/

See full entry in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026

ServiceNow

The best for large enterprises needing a single, integrated platform for all IT operations, including asset management.

www.servicenow.com/products/asset-management.html

See full entry in ServiceNow vs Flexera One vs Lansweeper: 11 Best IT Asset Management Software 2026

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.