FullStory vs Smartlook
Side-by-side from the Top 11 ranking of FullStory vs LogRocket vs Hotjar: 11 Best Session Replay Tools 2026. Last verified June 12, 2026.
The short answer
FullStory ranks higher on Top 11 (#1 vs #4) for Teams watching real user sessions and heatmaps. Best for its flawless playback and automatic event indexing, enabling deep, retroactive analysis.
At a glance
| FullStory | Smartlook | |
|---|---|---|
| Top 11 rank | #1 / FullStory vs LogRocket vs Hotjar: 11 Best Session Replay Tools 2026 | #4 / FullStory vs LogRocket vs Hotjar: 11 Best Session Replay Tools 2026 |
| Score (out of 9.4) | 9.3 | 8.6 |
| Best for | High-fidelity, proactive analytics | Web and native mobile apps |
| Pricing | $$$$ (Custom enterprise plans) | $$ ($55 to $111+/mo) |
| HQ | Atlanta, USA | Brno, Czech Republic |
| Founded | 2014 | 2016 |
FullStory
Best for its flawless playback and automatic event indexing, enabling deep, retroactive analysis.
www.fullstory.comSee full entry in FullStory vs LogRocket vs Hotjar: 11 Best Session Replay Tools 2026
Smartlook
Best for its strong support of native mobile app session replay.
www.smartlook.comSee full entry in FullStory vs LogRocket vs Hotjar: 11 Best Session Replay Tools 2026
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.