Freshservice vs Monday.com
Side-by-side from the Top 11 rankings of ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 and Monday.com vs ClickUp vs Asana: 11 Best Project Management Software 2026. Last verified June 21, 2026.
The short answer
Monday.com ranks higher on Top 11 (#1 vs #3) for IT teams managing incidents, service requests, and change management / Teams planning work, tasks, and timelines. The best all-around PM tool, blending power with an exceptional user experience.
At a glance
| Freshservice | Monday.com | |
|---|---|---|
| Top 11 rank | #3 / ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 | #1 / Monday.com vs ClickUp vs Asana: 11 Best Project Management Software 2026 |
| Score (out of 9.4) | 8.9 | 9.3 |
| Best for | User-friendly SMB & mid-market | Versatile & visual work management |
| Pricing | $$ ($19 to $119 / agent / mo) | $$ ($12 to $24/user/mo) |
| HQ | San Mateo, USA | Tel Aviv, Israel |
| Founded | 2010 | 2012 |
Freshservice
The best option for usability and quick setup, especially for mid-market teams.
www.freshworks.com/freshservice/Monday.com
The best all-around PM tool, blending power with an exceptional user experience.
www.monday.comSee full entry in Monday.com vs ClickUp vs Asana: 11 Best Project Management Software 2026
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.