Freshservice vs Jamf Pro
Side-by-side from the Top 11 rankings of ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 and Jamf Pro vs Microsoft Intune vs VMware Workspace ONE: 11 Best MDM (Mobile Device Management) Software 2026. Last verified June 21, 2026.
The short answer
Jamf Pro ranks higher on Top 11 (#1 vs #3) for IT teams managing incidents, service requests, and change management / IT admins managing company-owned and BYOD mobile devices and endpoints. The definitive leader for managing Apple devices, offering unmatched depth and zero-day OS support.
At a glance
| Freshservice | Jamf Pro | |
|---|---|---|
| Top 11 rank | #3 / ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 | #1 / Jamf Pro vs Microsoft Intune vs VMware Workspace ONE: 11 Best MDM (Mobile Device Management) Software 2026 |
| Score (out of 9.4) | 8.9 | 9.2 |
| Best for | User-friendly SMB & mid-market | Apple-first environments |
| Pricing | $$ ($19 to $119 / agent / mo) | $$ ($4 to $8/device/mo) |
| HQ | San Mateo, USA | Minneapolis, USA |
| Founded | 2010 | 2002 |
Freshservice
The best option for usability and quick setup, especially for mid-market teams.
www.freshworks.com/freshservice/Jamf Pro
The definitive leader for managing Apple devices, offering unmatched depth and zero-day OS support.
www.jamf.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.