ConnectWise Control vs Microsoft Remote Desktop

Side-by-side from the Top 11 ranking of The 11 Best Remote Desktop Software for Business (2026). Last verified June 20, 2026.

The short answer

ConnectWise Control ranks higher on Top 11 (#3 vs #10) for IT teams and remote workers needing secure remote desktop and support access. A highly powerful and customizable tool favored by MSPs, with a steeper learning curve.

At a glance

ConnectWise ControlMicrosoft Remote Desktop
Top 11 rank#3 / The 11 Best Remote Desktop Software for Business (2026)#10 / The 11 Best Remote Desktop Software for Business (2026)
Score (out of 9.4)8.87.4
Best forBest for MSPs and customizationBest free option for Windows
Pricing$$ ($348 to $660/yr)Free
HQTampa, USARedmond, USA
Founded19821975

ConnectWise Control

A highly powerful and customizable tool favored by MSPs, with a steeper learning curve.

www.connectwise.com/platform/unified-monitoring-and-management/control

See full entry in The 11 Best Remote Desktop Software for Business (2026)

Microsoft Remote Desktop

A free and reliable tool for Windows-to-Windows connections, but lacks advanced management features.

learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/welcome-to-rds

See full entry in The 11 Best Remote Desktop Software for Business (2026)

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.