Canny vs GetFeedback
Side-by-side from the Top 11 ranking of Hotjar vs Canny vs Sprig: 11 Best Customer Feedback Tools 2026. Last verified June 13, 2026.
The short answer
Canny ranks higher on Top 11 (#2 vs #6) for Teams collecting and acting on feedback. The best tool for managing feature requests and communicating product updates via a public roadmap.
At a glance
| Canny | GetFeedback | |
|---|---|---|
| Top 11 rank | #2 / Hotjar vs Canny vs Sprig: 11 Best Customer Feedback Tools 2026 | #6 / Hotjar vs Canny vs Sprig: 11 Best Customer Feedback Tools 2026 |
| Score (out of 9.4) | 9 | 8.1 |
| Best for | Feature requests and public roadmaps | Salesforce-integrated CX programs |
| Pricing | $$$ ($400 to $999+/mo) | $$$$ (Custom pricing) |
| HQ | Remote | San Mateo, USA |
| Founded | 2017 | 2013 |
Canny
The best tool for managing feature requests and communicating product updates via a public roadmap.
canny.ioSee full entry in Hotjar vs Canny vs Sprig: 11 Best Customer Feedback Tools 2026
GetFeedback
A CX platform with best-in-class, native integration with Salesforce for mapping feedback to accounts.
www.getfeedback.comSee full entry in Hotjar vs Canny vs Sprig: 11 Best Customer Feedback Tools 2026
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.