Aircall vs Zendesk Talk
Side-by-side from the Top 11 ranking of The 11 Best Call Center Software Platforms (2026). Last verified June 15, 2026.
The short answer
Aircall ranks higher on Top 11 (#5 vs #9) for Support and sales teams running inbound or outbound call centers. The easiest way to add a call center to your existing CRM.
At a glance
| Aircall | Zendesk Talk | |
|---|---|---|
| Top 11 rank | #5 / The 11 Best Call Center Software Platforms (2026) | #9 / The 11 Best Call Center Software Platforms (2026) |
| Score (out of 9.4) | 8.4 | 7.6 |
| Best for | SMBs needing CRM integration | Teams using Zendesk Suite |
| Pricing | $$ ($30 to $50+/mo) | $$$ ($69 to $149+/mo) |
| HQ | Paris, France | San Francisco, USA |
| Founded | 2014 | 2007 |
Aircall
The easiest way to add a call center to your existing CRM.
www.aircall.ioSee full entry in The 11 Best Call Center Software Platforms (2026)
Zendesk Talk
The best and most seamless voice option for Zendesk users.
www.zendesk.com/talkSee full entry in The 11 Best Call Center Software Platforms (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.