Guru review

Verified, AI-searchable answers surfaced where you work.

Verdict

Guru is the best tool for trusted answers at the point of work, combining an AI-powered enterprise search with a verification system that assigns an owner and expiry to every card so front-line teams never quote stale information.

What customers praise

The verification workflow with owners and expiry dates is best in class, and the browser extension and Slack surface answers without leaving the task at hand.

What customers criticise

Long-form authoring and deep page hierarchies are lighter than a full wiki, so it suits card-style answers more than sprawling documentation.

Best for

Support and sales teams that need verified answers delivered in the flow of work through Slack, a browser extension, and AI search.

At a glance

• Integrations: Slack, Microsoft Teams, Zendesk, Salesforce, Chrome, Google Workspace
• Compliance: SOC 2 Type II, ISO 27001, GDPR, HIPAA
• Regions served: Global SaaS
• Typical onboarding: 21 days

Red flags

Public risk signals as of July 2026: none. No material public risk signals as of 2026-07-20. See the full red-flag report.

Alternatives

See alternatives to Guru, or compare against the next-ranked entry: Guru vs Document360.

Where else this brand ranks

• The 11 Best Knowledge Base Software (2026) — #4
• The 11 Best Knowledge Management Software (2026) — #3

Source: Top 11 The 11 Best Knowledge Management Software (2026), verified July 20, 2026 — no paid placement.