Top 11 GDPR-compliant it · service management

ServiceNow is the highest-ranked Top 11 ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026 provider holding GDPR compliance.

Why this answer

Filtered to entries that publicly document GDPR compliance (in their security page, trust center, or marketing collateral). "In progress" claims do not qualify.

Showing all 10 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026.

  1. #1ServiceNow(rank #1 in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026)

    FedRAMP, SOC 2, ISO 27001, HIPAA, GDPR

    The market leader for large enterprises with complex needs due to its powerful, extensible platform.

    Full ServiceNow review · Compare: ServiceNow vs Jira Service Management · Alternatives

  2. #2Jira Service Management(rank #2 in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026)

    SOC 2, ISO 27001, GDPR, FedRAMP

    Best for DevOps teams due to its native integration with Jira Software for code-to-customer workflows.

    Full Jira Service Management review · Alternatives

  3. #3Freshservice(rank #3 in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026)

    SOC 2, ISO 27001, HIPAA, GDPR

    The best option for usability and quick setup, especially for mid-market teams.

    Full Freshservice review · Alternatives

  4. #4ManageEngine ServiceDesk Plus(rank #4 in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026)

    SOC 2, ISO 27001, GDPR, HIPAA

    Offers the best value by bundling ITSM, ITAM, and endpoint management features.

    Full ManageEngine ServiceDesk Plus review · Alternatives

  5. #5SolarWinds Service Desk(rank #5 in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026)

    SOC 2, ISO 27001, GDPR

    A balanced ITSM tool with standout, fully integrated IT asset management features.

    Full SolarWinds Service Desk review · Alternatives

  6. #6BMC Helix ITSM(rank #7 in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026)

    FedRAMP, SOC 2, ISO 27001, HIPAA, GDPR

    A powerful, ITIL-centric platform for large enterprises, though less modern than ServiceNow.

    Full BMC Helix ITSM review · Alternatives

  7. #7HaloITSM(rank #8 in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026)

    SOC 2, ISO 27001, GDPR, Cyber Essentials

    A modern, all-inclusive ITSM platform with transparent pricing, challenging older mid-market tools.

    Full HaloITSM review · Alternatives

  8. #8SysAid(rank #9 in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026)

    SOC 2, ISO 27001, GDPR, HIPAA

    A strong choice for automation, helping smaller IT teams manage high ticket volumes effectively.

    Full SysAid review · Alternatives

  9. #9TOPdesk(rank #10 in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026)

    ISO 27001, SOC 2, GDPR

    An easy-to-use platform for mid-market teams extending service management beyond just IT.

    Full TOPdesk review · Alternatives

  10. #10monday.com(rank #11 in ServiceNow vs Jira Service Management vs Freshservice: 11 Best ITSM Software Platforms 2026)

    SOC 2, ISO 27001, HIPAA, GDPR

    A flexible Work OS, not a true ITSM tool, for teams wanting simple, visual request tracking.

    Full monday.com review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .